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The Chester Grosvenor Announces Appointment of New Hotel Manager


The Chester Grosvenor is a prestigious 5 red star hotel

The Chester Grosvenor, a prestigious 5 red star hotel in the heart of Chester and part of the Bespoke Hotels group, is delighted to announce the appointment of Neil Butler as its new Hotel Manager.

Neil brings over 25 years of hospitality experience to The Chester Grosvenor. He has a distinguished career with Bespoke Hotels, having previously served as Operations Manager at boutique five-star Manchester property Hotel Gotham, and most recently as Hotel Manager at Hotel Brooklyn Manchester, in both roles he was pivotal in the successful opening of the properties.

Neil’s extensive experience extends beyond Bespoke Hotels. Working previously with MacDonald Hotels and Resorts, and notably at Manchester landmark property, The Midland Hotel. Neil’s experience at The Midland Hotel has given him invaluable insight into managing historic, city-centre hotels, which closely parallels his new role as Hotel Manager at The Chester Grosvenor. The Midland known for its fine dining restaurant ‘Adam Reid at The French’, also includes an afternoon tea service, meeting and events facilities and luxury spa, all of which has equipped him with the expertise required for a property such as The Chester Grosvenor.

Neil Butler commented on his new role: "I am honoured to join The Chester Grosvenor, a hotel with such a rich heritage and reputation for excellence. Having grown up in North Wales I often visited Chester, so it’s a city close to my heart. I look forward to working with the talented team here to continue delivering exceptional experiences for our guests."

Richard Grove, Chief Operating Officer for Bespoke Hotels, added: "We are thrilled to welcome Neil Butler to The Chester Grosvenor. His hands-on management style, coupled with his extensive industry knowledge and experience, makes him the perfect fit for this role. We are confident that under his leadership, The Chester Grosvenor will continue to thrive as one of the finest hotels in the UK."

Neil Butler’s appointment marks an exciting new chapter for The Chester Grosvenor, promising continued excellence and innovation in guest service and hospitality.

About The Chester Grosvenor

The Chester Grosvenor is a luxury 5 red star hotel located in the heart of Chester. Known for its impeccable service, historical charm, and fine dining, The Chester Grosvenor has been a beacon of elegance and sophistication for over a century. As part of the Bespoke Hotels collection, it continues to uphold the highest standards of hospitality. For more information on The Chester Grosvenor, please visit:

About Bespoke Hotels

Bespoke Hotels is one of the UK’s leading independent hotel groups, managing over 200 properties worldwide. The company is dedicated to providing unique and personalised experiences across its diverse portfolio of hotels. For more information on Bespoke Hotels, please visit: