Visitor Information Centre - Sales Assistants

Opportunity: Sales Assistants

Location:             The Visitor Information Centre, Town Hall, Chester

Duration:             Fixed Term Contract to 30th September 2026

Hours:                12 hours per week

Salary:                 £12.60 per hour

About Us

Cheshire and Warrington is one of the UK’s economic success stories and the most productive economy in the North of England.

Enterprise Cheshire and Warrington (ECW), a council-owned organisation, works alongside elected leaders to make the region the healthiest, most sustainable, inclusive, and growing place in the country.

We collaborate with the three local councils, industry leaders, and community partners to shape economic and transport strategies, deliver skills training and business support, and ensure that the voice of business is heard in local decision-making.

Through its Marketing Cheshire division, ECW also champions the region as an outstanding place to live, work, invest, study, and visit.

The Visitor Information Centre (VIC)

The VIC forms part of Marketing Cheshire; a leading engaging and forward-thinking organisation promoting Cheshire as a place to visit, invest and live.

Located in the heart of the city at The Town Hall, our friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike.

The Role

We are looking for a Sales Assistant to work on a rotational shift-basis, including weekends and Bank Holidays, with an interest in the local area to join a passionate team, providing information and knowledge of attractions, places to eat, shops and events.

Welcoming local and international visitors, you will be the first point of contact for many people to the city. That means being helpful, listening and talking to them, to understand their needs.

Responsibilities will include:

• Delivering a high level of customer service
• Operating the Zonal till system and handling financial transactions including returns/exchanges
• Adhering to Health and Safety procedures
• Living our values to be the healthiest, most sustainable, inclusive and growing economy in the UK

What We Offer

We will provide a tailored induction programme to help you settle into your role; and we actively encourage continuous professional development, with a commitment to providing you with role specific training to enhance and develop your career. 

We also offer the following benefits:

• 26 days holiday increasing by 1 day per year up to a maximum of 30 days, for each full year of service + 8 Bank Holidays (pro rata for part time)
• Company Sick Pay
• Contributory Nest Pension Scheme
• Cycle Scheme
• Employee Assistance Programme
• Life Insurance

How to Apply

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds and communities, and we are happy to discuss any reasonable adjustments that you require to apply for the role

Please send the following documents no later than mid-day, 30th July 2025 to hr@cheshireandwarrington.com     

• Application Form
• Your CV (no more than 3 pages)

Marketing Cheshire collects diversity information to produce management information about the appointments process, and the diversity of the field of applicants. In supporting us to meet our commitments in this area, we also request that a Diversity Monitoring Form is completed here Diversity Monitoring Form (Recruitment)

Should you require further information or wish to have an informal discussion regarding the role please contact Isabel Robertson at Isabel.robertson@cheshireandwarrington.com   

Closing Date: 12 noon 30th July 2025

In Person Interviews: 8th August 2025

Download the Application Form and full Job Description/Person Specification below: