Account Management
This course is delivered by Pareto Law
Face to Face Setting
Combined (Virtual and face-to-face Setting)
Non-Accredited
About this course
This virtual training course gives account managers tools to grow and strengthen existing customer relationships. It challenges delegates to review their client base to identify which accounts they need to grow and protect versus those which need to be relegated in an ever changing market environment. Following this course delegates will recognise the benefits of trusted relationships with clients and know how to increase their stakeholder reach.
This workshop will be delivered over a day through 2 x 3 hour interactive sessions. Delegates will leave with a SMART plan which supports the implementation of the tools straight away and builds levels of customer value and engagement for long term revenue growth.
Learning Outcomes
Session 1
- Discover a set of questions to learn your client’s strategy
- Identify how to categorise existing and potential value with your clients
- Create a tool to measure the trusted relationship with your clients
Session 2
- Identify target clients to Grow, Protect, Retain & Relegate using account development success indicators.
- Understand which specific tactics to deploy with stakeholders for account health and development
- Complete a SWOT analysis to identify opportunities for revenue growth
- Create 6 month SMART objectives for a client of your choice
Course Length
1 Day (Virtual)
2 x 3 hour interactive sessions
The online with tutor course cost is £294 per delegate.
The classroom based course cost is £378 per delegate.
The combined online and classroom-based course cost is £336 per delegate.
The online with tutor course with the Accelerate grant cost is £176.40 per delegate
The classroom based course with the Accelerate grant cost is £226.80
The combined online and classroom-based course with Accelerate grant cost is £201.60 per delegate.
